Leadership is screaming for you to get Salesforce connected to the company’s commerce platform, accounting software, AWS, and more. But you were only trained to create reports and add
contacts. And with all your other responsibilities, there’s no way you’ll be able to get Admin Certified before they decide to “go in another direction” with your employment.
Sure, your Salesforce installation is working as advertised, but you keep seeing all these other firms creating more success with fancy integrations and customizations that you don’t have the
foggiest idea of how to implement or if there might be an even better solution than those you’ve seen.
Demand is so high for Salesforce talent right now, you’re scared that even if you do find an admin who’ll take the pay rate you got approved, they’ll jump ship the minute a better offer comes along. And then you’ll REALLY be in a bind.
UI, Dashboard management / updates
Continuous org monitoring
Migration, management, and security
Apex updates / enhancements
Lightning Component updates / enhancements
Visualforce page updates / enhancements
Release readiness / updates
Internal process updates & enhancements
New cloud installations / integrations
3rd party app integrations
Custom development / customization
User Support / Office Hours
User Training / Change Management